Reviews (4,684)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its quick response capabilities and seamless Shopify integration, enhancing customer service efficiency. They value the AI-powered reply suggestions, automated responses, and real-time access to customer profiles and cart contents. The intuitive interface, ability to send product links and coupons directly in chats, and mobile management capabilities are also highlighted. Its cost-effectiveness and reliable performance are major advantages.

November 12, 2024

For a free inbox app, it does the basics and does them well.

Farm Link Hawaiʻi
United States
4 months using the app
June 28, 2024

It's a super convenient and professional site!

The Alabama Girl.com
United States
Over 1 year using the app
January 28, 2025

Supert

Nordic Lager Butikk
Norway
Over 1 year using the app
September 24, 2024

Great addition! Useful to talk to customers at the moment-of-truth.
It's customizable.

ParagonKilns.com
United States
26 days using the app
December 3, 2024

Me encanta, super útil, da los avisos a tiempo, permite contestarle al cliente desde el celular

Clínica de llantas y rines LTDA
Colombia
15 days using the app
January 2, 2025

Great so far

Winter Sunshine Marketplace
United States
About 1 month using the app
June 14, 2025

Great tool for communicating with customers live

FC-Direct.com
United States
June 25, 2024

A must-have app on your store. Very easy to communicate with the customers.

Gaurashtra
India
3 months using the app
January 2, 2025

挺好用的 good

FYLZGO Signs
China
8 months using the app
January 15, 2025

good

usedautoairbags
Canada
28 days using the app