Reviews (5,954)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing customer communication and increasing responsiveness, which boosts satisfaction and loyalty. It integrates seamlessly with Shopify, syncing chat histories with orders and features like automated responses and AI-generated texts save time and improve efficiency. The ability to send product recommendations and discounts through chat boosts sales. The clean, intuitive interface and mobile app are noted for their convenience in managing customer interactions.
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The experience is good, although sometimes I will miss some information because the page does not refresh
I’m getting people who want to sell me assistance but no customers. Just turned on all my sales channels. Maybe customers will soon follow.
Inbox makes interacting with our customers super easy. The "Quick Replies" that you can set up have saved us a lot of time having to answer the same question over and over.
It's a super convenient and professional site!
It has been delivering so far! The AI function and the auto-replies have been a game changer.
Works great
This app is a boon to non-programmers, particularly with the AI supplemented Help Centre. It seems to handle most product sale situations and provides prompts and assistance with marketing.
It sure beats the hell out of other non-programmer type software that is not specifically built for sales.
Super helpful! Great way to connect with customers
The real time chat feature allows me to connect with any customers who may be unsure about committing to a purchase. This app has resulted in a much higher conversion rate for these types of customers than previously achieved.
Works very well! Helps us communicate quickly and effectively with our customers.