Shopify Inbox , 4,231 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its real-time customer interaction, user-friendly interface, and easy integration. They find the customer profile and order history features useful for personalizing chats. The "Quick Replies" function, instant answers setup, and the ability to respond via email to missed chats are also favored. Merchants value the option to offer products or discounts during a chat. The app's affordability and supportive customer service are additional benefits.
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Its a easy way to keep in touch with customers
its realy good cause we can easily communicate with people
Free and easy to use.
Me gusta mucho, solo que en la app del movil hay veces que no se guardan los cambios.
Good But Need More Update
Easy to use and make changes.
i would give a 3 because it WILL NOT ALLOW ME TO. It really bugs me that even if i answer quickly it always goes to an email even if they are still on the site. I'd like it to be more of a real time app instead of multiple emails back and forth! Otherwise it is very handy to use and have chat on your site and yeah, it is FREE. So - I was giving higher but dropped it down to a three because reviews are not legit.
It works well, but when you type a response to the customer you have to mouse over to the Send button. On other apps you can just hit enter and it sends your message. It slows you down a little bit.
A very useful tool for keeping in touch with customers and potential customers
Great, at no additional cost, but would be good if you could paste screenshots rather than having to save and attach