Reviews (5,722)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.
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All good, we have been using this app on J30.co.uk for about a month and works well
This app has been very helpful for the customers wanting to reach out directly through chat vs an email or phone call. I've been using it for a few years now and I would recommend it.
Really good, works great, on desktop, on mobile. I'm always in touch with existing and prospective customers.
It has worked very well. Honestly made the customer service job so much easier for me! The only thing I wish it offered is a way to link the chat to help direct customers to it.
I like the new IA response system. It works fairly well
allow me to stay in touch with my customer or business contact
It's wonderful! I have a long way to go to get my business really successful but Shopify is clear and understandable for this 70 year old lady. The Inbox works well
Awesome alternative to whats app messages from customers.
Works well, and we don't have to worry about adding a 3rd party chat app.
It's really easy to use and gives your shop a professional way to engage and respond to customer inquiries