Reviews (5,735)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.
Refine
-
By rating
Great apps, but we want our whatsapp also can include in the shopify inbox. can you guide us on how to do it?
Thank you for writing your review and I'm glad to hear that you're enjoying using Shopify Inbox. At this time, it is not possible to integrate WhatsApp messaging with Shopify Inbox, although I will be sure to pass your comments onto our app development team.
There are some apps on the Shopify App Store, such as WhatsApp app by SuperLemon, which allow you to connect WhatsApp to your store: https://bit.ly/3PQAL0m. This might be an alternative option you can consider. -Victor, Shopify Support
我认为针对不同国家顾客商家来说，时差是最需要解决的，大家都不喜欢等消息我认为针对不同国家顾客商家来说，时差是最需要解决的，大家都不喜欢等消息我认为针对不同国家顾客商家来说，时差是最需要解决的，大家都不喜欢等消息我认为针对不同国家顾客商家来说，时差是最需要解决的，大家都不喜欢等消息
I'm happy that my customers are able to reach out to me at any time without sending an email. We are definitely getting more inquiries about our product. I downloaded the app to my phone, but it seems there is a lag in time, and most of the time, it says the customer is now offline and my message will be sent as an email. I'm not sure if I can fix that. I guess its time to check out Shopify Community to see what other people are doing with this feature.
je peux encourager d'autres marchands a vendre sur shopify car c'est une plateforme qui a beaucoup de visibilite et qui n'est pas difficile a administrer.
Works really well. Not as full-featured perhaps, but does what it's supposed to (and it's free)!
It works well, but when you type a response to the customer you have to mouse over to the Send button. On other apps you can just hit enter and it sends your message. It slows you down a little bit.
I just loaded and so far like it! Really like the add product option!
We have already converted orders in the first 48 hours.
Would be nice if I could respond to chats on my cell! It does not optimize for the cell phone. Also would like chat notifications on my cell.
So much better than the chat app I was on and much cheaper!
Steve
Hey there, Tianello! Thanks so much for taking the time to leave us a review for Inbox! I'm happy to let you know that you can actually download and install the stand-alone 'Shopify Inbox' app to your mobile device, so you can answer chats and get notifications on when new messages come in. I have a document here that you can use to learn more: https://bit.ly/3sdVbaF! -Imogen, Shopify Support
Me gusta mucho es fácil y practico su uso para mi tienda se las recomiendo un montón como ella no hay otra
ottimo, a volte si stacca e vai in down, pero per il resto sembra funzionare bene. implementerei la possibilità di creare un carrello direttamente dalla chat
So far so good. It's easy to communicate with my patrons.