Reviews (4,680)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its quick response capabilities and seamless Shopify integration, enhancing customer service efficiency. They value the AI-powered reply suggestions, automated responses, and real-time access to customer profiles and cart contents. The intuitive interface, ability to send product links and coupons directly in chats, and mobile management capabilities are also highlighted. Its cost-effectiveness and reliable performance are major advantages.

June 19, 2024

Love it!

Robert S. Riemer (RSR)
United States
Over 2 years using the app
July 7, 2024

Super Tool!

JYN Music
Germany
4 months using the app
November 21, 2024

Works as expected

SWIRL
Canada
5 months using the app
November 21, 2024

It is very user friendly

Low Price Deals
United States
2 days using the app
Edited April 9, 2025

Very easy to set up and helps me stay in touch with customers. I get phone notifications of new messages, so I can stay on top of real-time customer service even when away from the desk.

iwatani-us
United States
About 1 year using the app
November 28, 2024

Great stuff

Station Padel
South Africa
Over 1 year using the app
July 3, 2024

Quick and easy to use.

Stripe Interiors
United Kingdom
7 months using the app
July 24, 2024

It's easy to use

FTF Market
United Kingdom
Over 3 years using the app
November 19, 2024

good

Paradisexdoll
China
9 months using the app
July 25, 2024

geat-thank you

Techlabz
South Africa
Over 1 year using the app