Reviews (5,735)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.

May 28, 2024

it works. it doesn't cost anything. I'm sure others have more features but that's not what I need....I just want people to be able to message and ask a question, maybe get a FAQ or two

Form Function Form
United States
Over 2 years using the app
June 2, 2024

お客様との連絡やりとりがタイムリーにできてとても便利です。

ギャラリーメモリア東京日本橋
Japan
Over 1 year using the app
June 4, 2024

works nice

ONYX RC POWER SYSTEMS USA
United States
About 1 year using the app
June 13, 2024

very useful and professional

The Royal Store
Morocco
3 months using the app
June 11, 2024

So Far so Good.

Echo Hubb
Australia
4 months using the app
June 17, 2024

good

marshallstore.ro
Romania
About 2 months using the app
June 17, 2024

Best Livechat option

D-SAUCE AFRIMART LLC
United States
About 2 months using the app
June 25, 2024

Its been really easy to install and use. Helping customers quickly to decide to make a sale. Has been a seamless experience unlike other apps.

Natural Pet Supplements Australia
Australia
14 days using the app
May 27, 2024

very handy

lovescottish
United Kingdom
Over 2 years using the app
June 4, 2024

Semplice e funzionale

www.igenext.com| ABBIGLIAMENTO DI LUSSO BORSE SCARPE E ACCESSORI
Italy
10 months using the app