Reviews (6,037)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer communication and boosting sales through real-time chats and automated responses. They value its seamless integration with Shopify, ease of managing interactions, and features like sending product details and discounts directly in chats. The clean, intuitive interface and reliable handling of customer inquiries, coupled with effective support from the app team, are also highlighted.

April 24, 2024

Search function needs to be better and would be good to be able to star conversations or categorise them.

A Little Lacey
Australia
Almost 2 years using the app
July 30, 2024

We use Shopify inbox daily. We love it and it has helped us grow as a company and connect with our customers.

USA Med Bed
United States
About 2 months using the app
July 24, 2024

Helped a lot with my sales

Mintaka Bags
South Africa
10 months using the app
August 1, 2024

Thank you for this free app

Ehomeinc.com
United States
About 1 year using the app
July 7, 2024

It works fine on my system lately. No issues. Simple and effective.

GilGeo Cycling Distribution
Canada
3 months using the app
July 16, 2024

IT'S EASY TO USE OVER ALL GREAT APP..

Discover Health LLC
United States
About 2 years using the app
July 6, 2024

It has been easy to use, and I found it works well in real time.

Soulfully Aligned
Australia
6 months using the app
April 25, 2024

really handy to have immediate and direct conversations with customers

Irregular Sleep Pattern
United Kingdom
Over 3 years using the app
August 24, 2024

Game changer as far as customer service goes.

Research Geeks
United States
3 months using the app
April 15, 2024

great app and great service if there is anything you don't understand or simply need help with. 10/10 recommend especially for inexperienced website holders

WELLCHEMCO
South Africa
8 months using the app