Reviews (6,037)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer communication and boosting sales through real-time chats and automated responses. They value its seamless integration with Shopify, ease of managing interactions, and features like sending product details and discounts directly in chats. The clean, intuitive interface and reliable handling of customer inquiries, coupled with effective support from the app team, are also highlighted.

July 30, 2024

is the best to use from messages to marketing and the most important part is everything is free

NYAAB'S
Ghana
5 months using the app
August 6, 2024

great !!

InstruArtes
Argentina
3 months using the app
July 11, 2024

FAQ section doesn't always resolve the issues

Mint of Hertford
United Kingdom
Over 2 years using the app
July 30, 2024

It has worked very well. Honestly made the customer service job so much easier for me! The only thing I wish it offered is a way to link the chat to help direct customers to it.

Alphalicious Designs
United States
6 months using the app
October 3, 2024

Excelente app

God Save The Coffee
Spain
33 minutes using the app
July 24, 2024

Helped a lot with my sales

Mintaka Bags
South Africa
10 months using the app
July 29, 2024

No problems here. The app seems to be working great. I have made several new contacts; everyone here seems quit friendly.

Old Wells Trading Post
United States
6 months using the app
Edited November 6, 2024

It shows that we have engaged with the client despite the fact that we may not have the time or manpower to deliver what they want. I get repeat emails in my feed which does annoy me and singles would be better

EconoMed
United Kingdom
9 months using the app
Edited November 20, 2024

It has helped my team engage our customer base faster than ever before. Sales have gone up dramatically. Shopify is the best investment we have ever made.

Southpaw Guitars
United States
5 months using the app
July 22, 2024

Excelente para comunicação com o cliente direto pelo nosso site.

Papillon Fleurs | Made for You
Brazil
11 months using the app