Reviews (5,474)

Overall rating
4.8
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting sales and enhancing customer service by enabling quicker response times and real-time conversations. Features like "Quick Replies," automated responses, and visibility into customer cart details are highlighted for their efficiency in managing interactions. The app's seamless integration with Shopify and a mobile version for on-the-go management are also praised. Additionally, its reliable performance, user-friendly interface, and strong customer support from Shopify, along with spam detection and real-time notifications, are noted as key benefits. Merchants recommend it for its effective role in increasing customer satisfaction and loyalty.

September 15, 2023

La tienda de Sonia nana
Spain
9 days using the app
September 26, 2023

GORILLA SQUAD JP
Japan
4 months using the app
November 7, 2023

SafariWorks Decor
United States
4 days using the app
September 1, 2023

Go Cozier
Pakistan
7 days using the app
September 20, 2023

Christine Alexander Fine Jewellery
United Kingdom
7 days using the app
September 22, 2023

MUCIAKIE
China
3 months using the app
February 15, 2024

Smart Solution
Bulgaria
About 1 hour using the app
May 1, 2024

My Art Box
Canada
September 4, 2023

Remar Outlet Ireland
Ireland
6 days using the app
January 9, 2024

Custom Pet Boutique
Canada
3 days using the app