Shopify Inbox , 4,464 reviews

Overall rating
4.8
Counts per rating level
  • 77% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing customer service and boosting sales with features like real-time support, "Quick Replies", and customer detail provision. Its seamless integration with Shopify, mobile convenience, and email response option for missed chats are appreciated. The app's affordability and minimal technical issues are beneficial for small businesses. Merchants also commend the ability to offer products or discounts during chats, customize autoresponders, and gain insights into customer inquiries and shopping patterns. The support team is praised for their exceptional assistance.

March 30, 2024

Car Part Mall
United States
About 1 month using the app
March 26, 2024

Mentalidade Geek
Brazil
About 1 month using the app
March 19, 2024

Curly Power
Netherlands
About 1 month using the app
February 14, 2024

norliving
Denmark
7 months using the app
February 21, 2024

Überbartools™
Australia
3 months using the app
April 9, 2024

Foot Fashion Frontier
United States
9 days using the app
March 6, 2024

Outlastlabz
India
27 days using the app
February 5, 2024

RoxStar Dealers
United States
6 months using the app
March 9, 2024

Themensgadget.com
India
16 days using the app
January 25, 2024

SaleCanada Inc.
Canada
Over 1 year using the app