Reviews (5,735)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.
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Allows us to connect to visitors and customers at the right time, right when they're shopping - and gracefully handles when we're not available. Great product which helps us deliver a great service.
I love that I can stay up to date and informed when my customers need me. Shopify Inbox keeps my customers calm until I can get to their questions and they enjoy the easy use too.
good and works as expected
Excellent
It makes it easier to communicate with your customers. Organizing and user friendly.
お客様の環境によっては、変換の操作が送信になってしまって使いづらいようです。
ただ、カートの中身や過去の注文状況などを同じ画面で見られるので、特別なクーポンを用意して案内したりなどができ、お問い合わせから購入につながりやすい印象です。
Easy to use for our team.
GREAT COMMUNICATION, IT WILL BE BETTER IF WE CAN USE OUR OWN MAIL
sin duda
Works, well integrated with the shop easy to use, great for the customers as all the information is embedded within the platform, so you can see much of the consumer interactions and journeys.