Reviews (5,735)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.

February 29, 2024

Instant Notifications: The app sends real-time notifications to my phone whenever a customer needs assistance. Whether I’m at my computer or on the go, I’m always in the loop.
Multi-Platform Support: The flexibility to respond via both my computer and cell phone is a game-changer. I can seamlessly switch between devices without missing a beat.
Efficient Customer Service: With immediate alerts, I can promptly address customer inquiries, resolve issues, and provide top-notch service. It’s like having a dedicated support team in my pocket!
User-Friendly Interface: The app’s interface is intuitive and easy to navigate. Setting it up was a breeze, and I appreciate how it seamlessly integrates with my existing workflow.

Pit Crew Cycles
United States
11 months using the app
November 28, 2023

This app allows me to chat with customers quickly and efficiently. I can answer questions and link products easily. Love it!

Kamala's Own Perfumery
United States
About 2 years using the app
June 30, 2024

Excellent

My Style Items
Australia
2 months using the app
February 5, 2024

The app has performed very well and provides my clients another way to communicate with us.

Accurate Sash
United States
Over 2 years using the app
July 23, 2024

esta genial

ENTRUFADOS
Spain
Over 1 year using the app
Edited May 16, 2024

Great!! never change! top service!!! give me 1 mont the time a

99GRAMS
Netherlands
4 months using the app
May 8, 2024

I like that it pops up in my regular email. I dont always remember to check Shopify.

Mark Bodē
United States
12 months using the app
April 11, 2024

An absolute time-saver. You can craft replies to routine questions and provide customers the info they are looking for, without much sweat.

Mangalore Spice
India
About 1 year using the app
April 24, 2024

It is nice and can get better and more reliable.

Luxurious Rugs
Australia
Almost 2 years using the app
July 25, 2024

Kullanışlı bildirimleri iyi. Müşterimlerimle iletişimimi kolaylaştırıyor.

Shoplaa
United Kingdom
About 1 year using the app