Reviews (5,735)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.
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Amazing program for my business
This has been excellent for us. We had very few "message" enquiries through third party apps but this one tends to trigger plenty of solid inquiries.
Customer service is the best I have ever experienced ANYWHERE! They are super quick maybe 5 minutes max and the chat feature helps so much when I am trying to design! They are super helpful and absolutely amaing 5 stars NO QUESTION
Notification pop up is peace of mind, so we can communicate to our customers timely, really appreciate it.
I am satisfied with the service
I like the Phone app as it makes it so customers can actually be communicating efficiently with support.
Macht was es soll! Vielen Dank
There was a notification that we had a message from our store. That was wonderful and were able to resolve the issue. I so appreciate that notification.
Makes it easier to interact with potential clients
Shop Inbox has been great and very useful so far.