Reviews (5,957)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer communication and increasing responsiveness, which boosts satisfaction and loyalty. It integrates seamlessly with Shopify, syncing chat histories with orders and features like automated responses and AI-generated texts save time and improve efficiency. The ability to send product recommendations and discounts through chat boosts sales. The clean, intuitive interface and mobile app are noted for their convenience in managing customer interactions.

Edited November 15, 2024

User friendly.

Shield Cosmetics & Skincare Corp
United States
About 3 years using the app
August 17, 2024

Seria excelente poder agregar redes sociales para responder a nuestros seguidores con los mismos datos de nuestra tienda

Librería y Papelería Futuro
Colombia
2 days using the app
June 28, 2024

Super helpful! Great way to connect with customers

Lark Ellen Farm
United States
Over 2 years using the app
July 12, 2024

It does what it says on the tin, there are occasions I do miss the messages, but I'm not sure if that's my end of Shopify's but on the whole communication is good.

Martinico
United Kingdom
9 months using the app
July 11, 2024

Easy to use

Wine Shop Lanzarote
United Kingdom
10 months using the app
July 3, 2024

大体上使用体验还不错,不过建议多一个撤回信息和引用回复某条信息的功能

qwertykeys
China
Over 1 year using the app
July 11, 2024

Helps to respond quickly to customers

G-Daddy Baits
United States
9 months using the app
July 17, 2024

yes its good but most of the time its create problem in mobile app. there always a 404 error come. otherwise a good app to remain in contact with customers.

Trend Glow
Pakistan
5 months using the app
July 10, 2024

It has been delivering so far! The AI function and the auto-replies have been a game changer.

NAMI TRADING
United States
10 months using the app
July 16, 2024

Good product and works well

RJK Products
United Kingdom
5 months using the app