Reviews (5,735)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.

April 17, 2024

Makes it easier to interact with potential clients

Reva Jewellery SG
Singapore
8 months using the app
December 18, 2023

Easy way to manage store convos. I wish that it didnt log you out after a set point in time though. Other than that the app is great!

Makers Workshop
United States
4 months using the app
June 27, 2024

Super

Maillots du chef
France
3 months using the app
May 4, 2024

Great way for clients to have one good experience while making suggestions to improve service.

Biafra Shop
United States
14 days using the app
March 20, 2024

Easy to use. Could filter out spam & unwanted messages better!

Zafiro Equestrian
Spain
Over 2 years using the app
May 1, 2024

Very easy to use. Satisfy customer here!

Legend Lines
United States
Over 2 years using the app
May 1, 2024

so far so good. for a basic, free messaging system it's doing what we need.

OwlCrate Book Emporium
United States
About 1 month using the app
January 19, 2024

Great way to chat directly with your customers to address any questions, issues, or concerns while they are viewing products in your online store. We receive various emails daily and this inbox has helped product messages stand out and not get lost in the emails.

Luxe and Stone Clothing
United States
6 months using the app
May 3, 2024

Ease of use and quick communcation.

Vickie Lynn's
United States
About 2 years using the app
January 20, 2024

Gives our customer a quick and easy way to speak to us about our products and services.

Eclectic Lady
United States
About 2 years using the app