Shopify Inbox , 4,231 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its real-time customer interaction, user-friendly interface, and easy integration. They find the customer profile and order history features useful for personalizing chats. The "Quick Replies" function, instant answers setup, and the ability to respond via email to missed chats are also favored. Merchants value the option to offer products or discounts during a chat. The app's affordability and supportive customer service are additional benefits.
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Es ist ein sehr stabiles System. Jedoch könnte das Design und Einfachheit etwas Bedienerfreundlicher sein.
We miss the Facebook and Instagram integration.
we migrated from a paid livechat to save funds. so far it works for what we need, primarily a B2B busienss. The addition of the unified inbox assists greatly so that one person can manage the inboxes for all stores. It would be great if there was an automatic assignemnt feature so that only one perosn got notifications rather than all the users. the assigned user could then assign it to another if necessary.
All good!
Pretty good,
Notifications are a only ok (completed messages still appear unread in the mobile app after being read in the online store). Other than that it's fine.
Only used it once so far but going good.
I find it ok.
Easy to use, all coms in one place - customers do complain though about the wigget popping up all the time.
so far so good. I have not gotten many messages yet
Working good for me!