Reviews (5,722)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.

September 10, 2024

I makes customer communication really easy and everything - the inbox and chat are in one place!

Natural Spa Supplies
United Kingdom
7 months using the app
November 12, 2024

For a free inbox app, it does the basics and does them well.

Farm Link Hawaiʻi
United States
4 months using the app
October 11, 2024

Very reliable inbox. Easy to use and connect with customers.

Thank you

SEXYFOREVER
United Kingdom
8 months using the app
November 7, 2024

This works pretty well for me

Your Secret Santa Gift Shop
United States
4 months using the app
October 8, 2024

it has helped me convert

Maria Merci
Australia
Over 2 years using the app
August 20, 2024

it is very useful but if they give the edit option that will be very useful

Martin Pacemaker
India
4 months using the app
September 7, 2024

Simply it's a verry good application to use every day.

RICHARD'S STORE
United States
3 months using the app
September 28, 2024

Great app, easy to use, highly recommend it.

CERABELLA
Romania
About 1 year using the app
July 23, 2024

It's like having a chat facility linked to your shop. I receive the messages both on my phone app and my email which means customers can receive pretty much an immediate response. I think it is great little feature.

Historica Ltd
United Kingdom
About 1 year using the app
November 12, 2024

Very effective and responsive. AI feature is very helpful.

Haya By Rabi
Pakistan
3 months using the app