Reviews (5,868)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and enhancing customer service through real-time chat capabilities, including direct product and discount offers. Features like "Quick Replies" and automated responses save time and increase productivity. It integrates smoothly with Shopify for easy management of customer interactions and order updates, and its intuitive interface and reliable mobile version allow for effective on-the-go communication. Support experiences are generally positive.
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This is a great tool if the app can be monitored by staff during business hours. Push notifications are inconsistent and and email notifications are delayed. When customers use the chat function there is a predisposed expectation that there will be near instantaneous communications.
Easy to answer customers while on the go.
It helps greatly with identifying spam.
Only been using the app for a few days, but seems to be simple to use, well thought through and effective.
Great app, gives my customers an easy way to communicate with us!
on the seller side, the chat it great, however from the customer side, a lot of them has complain that they can not leave the chat to return to the website.
Swift, easy, no subscription, and no need for a lot of setup. Thank you guys!
Works well for our store
it's a great way to connect with customers while they're in the shopping mode.
the automated replies were perfect.