Reviews (5,474)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for boosting sales and enhancing customer service by enabling quicker response times and real-time conversations. Features like "Quick Replies," automated responses, and visibility into customer cart details are highlighted for their efficiency in managing interactions. The app's seamless integration with Shopify and a mobile version for on-the-go management are also praised. Additionally, its reliable performance, user-friendly interface, and strong customer support from Shopify, along with spam detection and real-time notifications, are noted as key benefits. Merchants recommend it for its effective role in increasing customer satisfaction and loyalty.
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It does what we need it to do. It could be slightly better with added AI functionalities, but it is free, so there are no complaints.
love the chat box. gives you chance to talk with the customer, whilst seeing what has already been said
Great way to connect with other people, its also fast and easy!
very easy and convenient to use! I am not a computer genius, I am a self taught Gen Xer. You can answer messages on your shop dashboard or link your store to the shopify inbox app and answer on your phone anytime anywhere.
It shows that we have engaged with the client despite the fact that we may not have the time or manpoewr to deliver what they want
I've had zero issues so far!! Shopify Inbox integrates smoothly with my Beyond theme and makes it so much easier to communicate with customers.
it works. it doesn't cost anything. I'm sure others have more features but that's not what I need....I just want people to be able to message and ask a question, maybe get a FAQ or two
Simply it's a verry good application to use every day.
also we want to the option of taking mobile Number from customer instead of email.
Since I began using Shopify for our e-commerce needs, I have found the platform to be exceptionally user-friendly and efficient. The intuitive interface and extensive features have made managing our online store both straightforward and enjoyable.