Reviews (6,075)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its real-time communication, enhancing customer satisfaction and loyalty. They appreciate its user-friendly interface, seamless Shopify integration, and automated responses that save time. The mobile accessibility and customization options are praised for enabling effective on-the-go communication and personalized support. Merchants also note a positive impact on sales and conversion rates through direct promotions via chat. The app is free, making it accessible for all business sizes.

May 29, 2024

its working and free, integration with orders and auto responses a huge plus

Stefany Bags Shoes and More
United States
7 months using the app
May 1, 2024

so far so good. for a basic, free messaging system it's doing what we need.

OwlCrate Book Emporium
United States
About 1 month using the app
April 19, 2024

Easy to install. Easy to use. I like that I can converse with my customers through the app on my phone and answer questions quickly. Excellent experience so far.

Comfort Crafts
United States
About 1 month using the app
June 29, 2024

This has been very convenient.

Mystic Cornhole Company
United States
4 months using the app
July 29, 2024

Excellent and Easy to Use!

FNQ Tropical Plants
Australia
11 months using the app
Edited May 16, 2024

Great!! never change! top service!!! give me 1 mont the time a

99GRAMS
Netherlands
4 months using the app
February 25, 2024

I really like it, I like that I can see all of the customer's history when they contact us and the ease of the app is awesome too!

MY SEXY STYLES
United States
2 months using the app
April 27, 2024

This is awesome. I prefer this chat function, versus emailing my customers from the business email address. this way, everything stays on my shopify site, and its essentially like texting. Efficient, safe, I love it!

UnDigable Digs
United States
12 days using the app
March 25, 2024

Its great for us because we have people and can cover the hours .

SassyAssyClubwear
United States
8 months using the app
June 10, 2024

Easy to navigate and reply to customers

The Hoghouse
United Kingdom
Almost 3 years using the app