Reviews (6,040)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer communication and boosting sales through real-time chats and automated responses. They value its seamless integration with Shopify, ease of managing interactions, and features like sending product details and discounts directly in chats. The clean, intuitive interface and reliable handling of customer inquiries, coupled with effective support from the app team, are also highlighted.

July 19, 2024

je recommande cette application, parce que les messages sont rapides et securises. Mais jaurais voulu l option de pouvoir traduire les messages en d autres langues

STOREFY
United Kingdom
6 months using the app
June 27, 2024

A good way to communicate with customers.

Queens Things Me 2 U
United States
About 2 years using the app
June 15, 2024

Love this- Helps me keep track of everything!

Geek Jewelry
United States
Over 3 years using the app
June 15, 2024

Gets messages in a timely manner.

Healingifts Herbs and Healing
United States
Over 3 years using the app
July 21, 2024

日本語入力の改行がおかしい

Grumpy Bike Shop
Japan
5 months using the app
July 24, 2024

top

Iberplace
Spain
4 months using the app
June 28, 2024

Its great, if shopify makes it you know its good. Plus it's free. I would love now for them to integrate AI with the chat, that can aid customers based on product questions and stuff

Personal Health Shop
United States
Almost 2 years using the app
February 7, 2025

Better. Integrated. More efficient than competitor and believe it or not it's Free ! I would definitely pay for Inbox otherwise.

Learning Roots France
United Kingdom
June 26, 2024

very easy and convenient to use! I am not a computer genius, I am a self taught Gen Xer. You can answer messages on your shop dashboard or link your store to the shopify inbox app and answer on your phone anytime anywhere.

Fresh Peaches Bikinis
United States
Almost 2 years using the app
July 17, 2024

It’s great

PatulEND
United States
7 months using the app