Reviews (6,122)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer service with features like automated responses, quick replies, and AI-generated text. Its clean, intuitive interface and seamless Shopify integration facilitate efficient communication and improved conversion rates. The ability to sync chat history with orders allows for personalized support, while multi-device functionality ensures no inquiries are missed. Merchants also appreciate the straightforward setup process.

June 25, 2024

Very handy, much easier to manage than the external App's

jerome TRICAULT
France
11 months using the app
May 22, 2024

It's attracted Marketing Consultants who promise that paying them will make me rich. So far the only outcome is that I'm spending money and not seeing results.

Arts Fire RVA Store
United States
7 months using the app
March 30, 2024

Really easy to use no problems we only started using it last November brilliant app

Hyper Wake
United Kingdom
Over 2 years using the app
July 27, 2024

its made easy to deal with customers we can every where talk with person

My Store.MAB
Pakistan
About 2 months using the app
September 4, 2024

Easy to use.

Side Stitches by Sammy
United States
About 2 years using the app
August 14, 2024

muy buena solo que a veces se cierra la sesion y no me doy cuenta y no veo los mensajes, pero funciona muy bien, es buena alternativa para comunicarte con el cliente

UMX Refacciones
Mexico
Over 1 year using the app
March 23, 2024

What a great free app! We have eliminated the need for a phone line at our shop and we use this and a texting app instead.

Cast Away Yarn Shop
United States
4 months using the app
May 7, 2024

I have never had a problem with the app.

Unlimited by KSR LLC
United States
Almost 3 years using the app
May 8, 2024

This makes it very easy to interact with the customers, and getting the email notifications to our phones makes it more convenient.

Forsters Finery
Canada
3 months using the app
July 28, 2024

super easy to use and helps interactions within our store!

Wake Faith
United States
About 2 months using the app