Reviews (4,692)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer service with features like automated and AI-generated replies, which save time and improve query handling. The integration with Shopify allows for managing customer interactions directly from the admin dashboard, and its intuitive interface facilitates effective communication. The app also helps increase sales conversions and offers a mobile version for managing chats on-the-go, all at no extra cost.

December 13, 2023

A great way to communicate directly with shoppers at the exact moment when they might hesitate about a purchase, with the added benefit of getting first-hand feedback about your products and services.

YKRA
Hungary
Almost 3 years using the app
February 23, 2024

very simple to understand format,easy to chat with customers and solve their problems.

www.cymakled.ca
Canada
Almost 3 years using the app
September 27, 2022

Great integration and this app gives me a great way to chat real-time with customers and prospects alike.

KLIQ Music Gear
United States
Almost 3 years using the app
February 18, 2024

The best team and platform..

Salsa & Samba Convenience Shop
Malta
Almost 3 years using the app
September 17, 2024

安裝和使用都十分便捷,推薦

CoreParts.Shop
Hong Kong SAR
About 1 month using the app
January 31, 2024

I totally love what Shopify has to offer to its customers! It's simple, fast and easy to use! The record-keeping is fantastic, all kinds of data are available to help fine-tune strategies to drive customs to our store! best in its VERY HELPFUL

Cathy,s new look fashion &beauty
United States
Almost 3 years using the app
December 4, 2023

Game changer, thank you!

Grip Support Store
United States
Almost 3 years using the app
January 8, 2024

Allows our partners to contact us immediately, a necessity in todays platforms.
Thank you

BASEBALLCARDSTORE.CA
Canada
Almost 3 years using the app
September 15, 2022

i like it so much , it makes it easier to communicate with my clients as it is so easy to respond immediately .

Talisman Perfume Oils®
Canada
Almost 3 years using the app
August 21, 2022

Facilidad de comunicacion con los clientes y acceso a la tienda...una excelente herramienta para potenciar las ventas

Mi Sabor a Colombia
United States
Almost 3 years using the app