Reviews (6,122)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer service with features like automated responses, quick replies, and AI-generated text. Its clean, intuitive interface and seamless Shopify integration facilitate efficient communication and improved conversion rates. The ability to sync chat history with orders allows for personalized support, while multi-device functionality ensures no inquiries are missed. Merchants also appreciate the straightforward setup process.
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I've not had a bad experience with Inbox yet.
At the moment I find it good and very useful, thank you for the tool
Helped a lot with my sales
Shopify Inbox has been a fantastic tool for managing customer communications. It's user-friendly and has significantly improved our ability to respond quickly to customer inquiries. The integration with our online store is seamless, and it has helped us maintain a high level of customer satisfaction. Highly recommend this app for any Shopify store looking to enhance their customer support.
Great addition to Shopify. i have converted many customers using chat.
It has been delivering so far! The AI function and the auto-replies have been a game changer.
It's great to have a direct line to customers. I'm not keen on the automatic replies, but we don't have to use them and the inbox app itself is very useful.
Very helpful and easy to use, only addition we would like would be to be able to attach documents
It is nice and can get better and more reliable.
Its easy to use and is good for customers to contact you.