Reviews (5,692)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.

October 5, 2024

GNextima
Japan
12 months using the app
September 10, 2024

e-uniforms
Spain
About 2 years using the app
August 18, 2024

ESSENTIALS
United States
Over 3 years using the app
September 24, 2024

Lushe Natural
United States
6 months using the app
August 17, 2024

Outlaw Car Audio
United States
Over 2 years using the app
August 26, 2024

B U by Shel
United States
About 1 year using the app
August 19, 2024

Geepas | For you. For life.
United Kingdom
Over 1 year using the app
August 20, 2024

WHYWET
Sweden
5 months using the app
July 25, 2024

西日本武道具
Japan
About 2 years using the app
August 29, 2024

Urbantee
India
27 days using the app