Reviews (6,042)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer communication and boosting sales through real-time chats and automated responses. They value its seamless integration with Shopify, ease of managing interactions, and features like sending product details and discounts directly in chats. The clean, intuitive interface and reliable handling of customer inquiries, coupled with effective support from the app team, are also highlighted.
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Its easy to use and is good for customers to contact you.
Notification pop up is peace of mind, so we can communicate to our customers timely, really appreciate it.
Easy to Use and very straight forward.
Works well with phone app. With notifications on, I can answer customers quickly and efficiently .
for free its quite good and does everything we need, we don't need bells and whistles
i don't always know i have something in my inbox, but that is my fault. i think it is great!
its good. I can get notifications on my phone so I don't miss any messages.
If you have more than one store, it is hard to handle them through this app. This is my only concern why I do not use this app.
Hi, There. Thank you for taking the time to leave your review. We appreciate this feedback, and if you would like to include any additional information on what specifically you're finding to be a challenge while using the Shopify Inbox app and managing multiple stores, you can leave another review or feel free to message Shopify on any of our socials. Our team is always working to improve all users experience with the app. -Kitana, Shopify Support
The addition of the App allows me to take care of my customers and not be stuck behind a computer. Thank you
facile ed intuitiva