Reviews (5,736)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.
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Such a great app making conversation easy
super, easy to use. helps land sales when customers have immediate questions while on the site. Because, let's be honest, customers nearly never read your FAQs, they take the path of least resistance. This is a nice way to timely respond.
Great tool to keep customers in contact with you about their orders.
Great App, adds another great layer to our customer service and if free!
It has really helped my customers to tell me what they want on my store and it is easy to use i recommend it to all that are using shopify
Its a great app that helps you engage with your customers more easily.
Amazing! two features are simply brilliant, the products and the discount buttons, very practical
We are seeing a good amount of customer take up on this feature
perfect way to chat with customers.
Shopify Inbox is a great tool for our business. Shopify is constantly making improvements and that's very nice to see.