Reviews (5,691)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.

October 22, 2024

WuffelsWelt
Germany
1 day using the app
July 29, 2024

Heart to Hand
South Africa
About 2 months using the app
July 18, 2024

ECS Coffee
Canada
5 months using the app
July 11, 2024

Captain Flavour
Argentina
11 months using the app
July 23, 2024

BingooShop
Brazil
2 months using the app
July 1, 2024

theblackpussykat
United States
Over 2 years using the app
July 17, 2024

Accessories king
India
3 months using the app
July 23, 2024

SparkoBikes
United Kingdom
About 1 month using the app
July 7, 2024

Heyrex™
New Zealand
6 months using the app
June 23, 2024

SoCuteINeedOneToo
United States
Over 3 years using the app