Reviews (5,691)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.

July 31, 2024

Lighteninglights
United States
10 days using the app
August 19, 2024

The Unseen Femme
United States
2 days using the app
July 7, 2024

Manuleja
Mexico
4 months using the app
June 26, 2024

Pronobel Chile
Chile
Over 1 year using the app
June 23, 2024

Heimweve
Pakistan
Almost 2 years using the app
June 30, 2024

LILOU
France
4 months using the app
June 15, 2024

よしりんノリちゃんのお魚ごはん
Japan
Almost 3 years using the app
June 13, 2024

PowerCOAT Coatings & Equipment
Canada
Over 2 years using the app
June 26, 2024

Mon Chandail
Canada
About 2 months using the app
June 7, 2024

Rebel Gardens, LLC
United States
Almost 2 years using the app