Reviews (6,043)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer communication and boosting sales through real-time chats and automated responses. They value its seamless integration with Shopify, ease of managing interactions, and features like sending product details and discounts directly in chats. The clean, intuitive interface and reliable handling of customer inquiries, coupled with effective support from the app team, are also highlighted.
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I like Shopify Inbox a lot! It's such a golden accessory to my business when I'm unable to be reached. It's giving 'go check your emails' and hit respond.
It's good, but could be better. Hopefully it's something that will develop. 111111111111111111111111111111111111
I can certainly see the utility of this app, however, this app seems to be a favorite of FIVERR as well. Most of my interactions from this app are from people trying to sell me something, instead of vice versa.
We've been using this for a few months now. This has been effective at engaging customers and answering questions. We've had at least 30 conversations (a meaningful number for our store), and the app has worked well.
Not bad, but still a lot of room for improvement, too few options for personalisation
What a great free app! We have eliminated the need for a phone line at our shop and we use this and a texting app instead.
its very nice, i prefer for all people
It is nice and can get better and more reliable.
very easy to communicate with customers
I've not had a bad experience with Inbox yet.