Reviews (6,122)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer service with features like automated responses, quick replies, and AI-generated text. Its clean, intuitive interface and seamless Shopify integration facilitate efficient communication and improved conversion rates. The ability to sync chat history with orders allows for personalized support, while multi-device functionality ensures no inquiries are missed. Merchants also appreciate the straightforward setup process.

September 3, 2024

I use this app to communicate with my customers and its a great tool to have, especially when you're always on the go.

Sassy Novelties
United States
About 6 hours using the app
August 1, 2024

Thank you for this free app

Ehomeinc.com
United States
About 1 year using the app
June 10, 2024

I can certainly see the utility of this app, however, this app seems to be a favorite of FIVERR as well. Most of my interactions from this app are from people trying to sell me something, instead of vice versa.

Pixel8ted Designs
United States
7 months using the app
March 20, 2024

So far using this app for messages from customers has been easy and quick.

EpicTreasureHaven
United States
6 months using the app
April 12, 2024

Top App, works very fine, fast in functioning, not issue so far. Therefor I have given 5 Stats.

Topbrands2go
Netherlands
3 months using the app
July 11, 2024

FAQ section doesn't always resolve the issues

Mint of Hertford
United Kingdom
Over 2 years using the app
May 23, 2024

The app certainly assisted my sales big time! By answering customers questions instantly, they are more confident with your products.

Crystal Bowl of Light
Hong Kong SAR
2 months using the app
May 23, 2024

This app works as advertised. I haven't had any problems with it.

Gaddis Gaming
United States
Almost 3 years using the app
May 9, 2024

best tool to engage with customers :)

Great Functional Goods
Australia
Over 3 years using the app
April 9, 2024

Great for getting to know your customers better in a timely manner.

Splat3D
Australia
10 months using the app