Reviews (5,956)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer communication and increasing responsiveness, which boosts satisfaction and loyalty. It integrates seamlessly with Shopify, syncing chat histories with orders and features like automated responses and AI-generated texts save time and improve efficiency. The ability to send product recommendations and discounts through chat boosts sales. The clean, intuitive interface and mobile app are noted for their convenience in managing customer interactions.

June 24, 2024

Simple to use.

Camille La Vie
United States
Over 1 year using the app
June 6, 2024

I love this app it helps me connect with my customer and help them find what they are needing for the quilting projects.

Mad Moody Quilting Fabrics
Canada
About 4 years using the app
July 6, 2024

It has been easy to use, and I found it works well in real time.

Soulfully Aligned
Australia
6 months using the app
July 15, 2024

good

fashion2.store
Pakistan
2 months using the app
June 20, 2024

Great app, no issues with it. Works as it should.

Taheebo Wellness Tea
United States
Almost 2 years using the app
Edited June 18, 2024

Seems to work well, I have lots of customers messaging me.

Happy Dog Food
United States
Almost 3 years using the app
June 11, 2024

There aren't enough filters to shield against hackers and other scammers. I'm currently dealing with someone who hacked into my account. I don't know how they got in, I shouldn't jump to conclusions. I wasn't inferring that "Inbox" was to blame, only that more security might help against intruders. I've had a great experience with all Shopify products. Thank you for being there whenever help is needed.

Althena Fitness
United States
Almost 3 years using the app
July 11, 2024

Molto utile per chi vende online e deve fornire supporto alla vendita prima che gli utenti finalizzino gli acquisti online

Lardieri Store
Italy
3 months using the app
July 7, 2024

Je recommande cette application, elles est très pratiques mais seul inconvénient il y a trop de personnes qui proposent des services payants dessus. Il faut juste les considérer comme spams .

BERNALDA
France
5 months using the app
June 14, 2024

Simple and easy to use. Very happy with the service.

Birdie Threads
United States
Over 2 years using the app