Reviews (5,691)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.

May 28, 2024

American Rhino
United States
Over 4 years using the app
June 20, 2024

Epic Threads Co.
United Kingdom
About 1 month using the app
June 6, 2024

peplement
Switzerland
11 months using the app
June 23, 2024

Westborn
France
24 days using the app
June 20, 2024

Aho Great Spirit
United Kingdom
25 days using the app
May 28, 2024

Trailvision - Bicycle Bearing Suppliers
United Kingdom
Over 1 year using the app
Edited June 20, 2024

marilym fitness
Brazil
5 months using the app
June 7, 2024

Bluefairyhorizon
Canada
4 months using the app
June 5, 2024

ArataRacingWorks
United States
5 months using the app
July 1, 2024

AartShaart
India
3 days using the app