Reviews (5,736)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.
Refine
-
By rating
Great way to speak to people on the go and respond quickly. Really glad I'm able to use this. Thank you so much!
this apps allows direct communication with the customer at the point they are considering or about to pay for goods. to be able to chat to them directly increases conversion of sales and leaves the customer more satisfied and has a positive result towards the brand
Excelente, gracias
So far, Shopify Inbox is great! We are able to have quick conversations with potential customers and the interface is easy to use!
It's a very direct way to communicate with customers.
Very good
So far so good, testing; haven't went live yet.
Thank you
Shopify Inbox has been a game-changer for managing customer interactions! It's intuitive, efficient, and really helps streamline communication.
Highly recommend for any e-commerce business looking to improve customer service.
Works well, does what it says on the tin, and is reliable.
It's a good spot to interact with customers. Can be a little cumbersome when not immediate and it flips to emailing.