Reviews (6,044)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer communication and boosting sales through real-time chats and automated responses. They value its seamless integration with Shopify, ease of managing interactions, and features like sending product details and discounts directly in chats. The clean, intuitive interface and reliable handling of customer inquiries, coupled with effective support from the app team, are also highlighted.
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Great app, no issues with it. Works as it should.
I've not had a bad experience with Inbox yet.
It helps, but since it goes back to their email, I am not having much luck contacting them again.
Perfect app. Works on my phone and desktop seamlessly. When I read and answer a message on my phone, the message leaves the desktop as well for no duplicating messages.
Ease of use is great.
I appreciate that I don't have to be a tech expert to use the app.
It works really good, but there are some things which you can't change.
1.) There are only pre fixed position for the chat symbol. For us you have to put it very high and this doesn't look good.
2.) You are not able to change the chat symbol to match the CI of your site.
3.) It's not possible to make the chat bubble small enough, even on the smallest size it's really big, especially on mobile.
So if you are looking for something more designable, I would recommend something different.
I meant to check bad: I am being inundated with messages from random strangers who want to, "talk about Shopify" but don't. I think they're bots and its starting to get annoying!
Shopify is doing a great Job suppling the protection we needs as beginners entrepreneurs.
Good product and works well
So far so good. Works well and I'm happy with it.
Thank you.