Reviews (5,690)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.

May 15, 2024

Kathy Womack Gallery
United States
Almost 3 years using the app
May 15, 2024

Extreme Makeup - 100% qualità made in italy
Italy
About 2 years using the app
May 10, 2024

La Quintessence des Bienfaits Naturels de Thaïlande : Bienvenue sur Siam Marketplace
Thailand
Almost 4 years using the app
May 5, 2024

Muso's Stuff
Australia
About 4 years using the app
May 8, 2024

Delta Strom
Greece
Almost 3 years using the app
May 14, 2024

RUBILSTON
United Kingdom
9 months using the app
May 16, 2024

Pet Family Planet
Spain
7 months using the app
April 29, 2024

LetsGradeCards
Denmark
About 3 years using the app
May 19, 2024

Ham Solo 3D Printing
United States
4 months using the app
April 29, 2024

Portvinskælderen
Denmark
Over 2 years using the app