Reviews (5,737)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.

March 7, 2024

i don't always know i have something in my inbox, but that is my fault. i think it is great!

Emporium Vitreum Enamel Supply
Canada
10 months using the app
December 5, 2023

I have only had a few chats initiated since I installed this app, but it has worked well for me.

A Timeless Impression
United States
6 months using the app
April 17, 2024

this is essential in our day-to-day interaction with our customers.

Brassworks Gallery
United States
Over 1 year using the app
April 9, 2024

Great for getting to know your customers better in a timely manner.

Splat3D
Australia
10 months using the app
January 31, 2024

Great for allowing potential buyers to ask the questions at point of sale allowing them to finalise their decision making process at a time when they are most likely to make a purchase.

Digital Bird Motion Control
United Kingdom
2 months using the app
April 19, 2024

good livechat.. add whatsapp cloud api integration

Rayhan
India
Over 3 years using the app
April 25, 2024

Works well, does what it says on the tin, and is reliable.

Anti Vibration Methods (Rubber) Co. Ltd
United Kingdom
10 months using the app
January 5, 2024

Very easy to use and has being a great aid to growing the business and is hassle free. If your a new business i would highly recommend.

BudBrothers
Ireland
10 months using the app
January 5, 2024

Its a great free tool to save money on support options

1776 United
United States
11 months using the app
Edited February 28, 2024

Super simple integration with great features. It's a straightforward app that makes communicating with website visitors easy, while removing all the unnecessary functionality/services from other chat bots.

TayCo Brace
United States
3 months using the app