Reviews (5,736)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.

March 13, 2024

Has come in very handy with responding to customers who may have any questions about our products!

Fish & Feather
United States
About 1 month using the app
July 4, 2024

Great

Victoria Fashion
Oman
3 months using the app
February 15, 2024

Very user friendly and has helped our E-Commerce business tremendously!

Oley Valley Feed
United States
About 2 years using the app
March 31, 2024

I would recommend this app. Supper convenient for stores owner to communicate with costumers

Electron Shack
United States
About 2 months using the app
May 2, 2024

easy to use and navigate

Artiart India
India
Over 2 years using the app
April 1, 2024

Very simple setup and usage, I get notifications immediately on my phone when a customer contacts me, and has led to sales.

GetHydraulics
United States
5 months using the app
January 2, 2024

This is a great app that lets me communicate much more efficiently with my customers.

Delta Force Power
United States
About 2 years using the app
Edited April 10, 2024

Simple, if a little limited, but a great tool. Now, just add email support and we're set ;)

UC Customer Service
United States
About 2 months using the app
January 3, 2024

It has been nice to have a direct line to customers that is trackable for both the customer and I.

Katz Cupz
United States
9 months using the app
April 15, 2024

Intuitive and good function

BGreater Shoes
United Kingdom
Over 1 year using the app