Reviews (5,957)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer communication and increasing responsiveness, which boosts satisfaction and loyalty. It integrates seamlessly with Shopify, syncing chat histories with orders and features like automated responses and AI-generated texts save time and improve efficiency. The ability to send product recommendations and discounts through chat boosts sales. The clean, intuitive interface and mobile app are noted for their convenience in managing customer interactions.

March 23, 2024

Great way to speak to people on the go and respond quickly. Really glad I'm able to use this. Thank you so much!

COLLE BLISS BEAUTY
United Kingdom
5 months using the app
February 23, 2024

very simple to understand format,easy to chat with customers and solve their problems.

www.cymakled.ca
Canada
Almost 3 years using the app
May 23, 2024

The app certainly assisted my sales big time! By answering customers questions instantly, they are more confident with your products.

Crystal Bowl of Light
Hong Kong SAR
2 months using the app
May 23, 2024

This app works as advertised. I haven't had any problems with it.

Gaddis Gaming
United States
Almost 3 years using the app
February 13, 2024

Very easy to use and helps support our customers quickly! :)

The Literacy Loft
United States
Over 1 year using the app
January 25, 2024

Bravo , cool job Shopify team . Thank you all team
Regards from STOPARTS LTD Turkey

STOPARTS LTD
Türkiye
Over 1 year using the app
April 24, 2024

It is nice and can get better and more reliable.

Luxurious Rugs
Australia
Almost 2 years using the app
March 30, 2024

Really easy to use no problems we only started using it last November brilliant app

Hyper Wake
United Kingdom
Over 2 years using the app
June 10, 2024

Easy to navigate and reply to customers

The Hoghouse
United Kingdom
Almost 3 years using the app
March 13, 2024

Has come in very handy with responding to customers who may have any questions about our products!

Fish & Feather
United States
About 1 month using the app