Reviews (5,737)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.

December 10, 2023

sure, but please stop asking me for reviews

Rogue Canopies
Australia
About 1 year using the app
February 7, 2024

Very useful app! I have had a good experience conversing with clients and converting them by building trust.
Keep up the good job.

Trendemart Fashions
India
3 months using the app
December 6, 2023

I love to use Inbox to communicate with my customers. I find it much better than email. I can recommend it. Also the integration is very easy. I believe our web shop visitor like to use the tool, as well. It's quicker for them than using the contact form.

Jorinde Webshop Schweiz
Switzerland
About 1 month using the app
July 24, 2024

top

Iberplace
Spain
4 months using the app
Edited July 4, 2024

Easy and quick way to chat with our customers

Fisherman's Headquarters
United States
About 2 years using the app
April 24, 2024

Best app for shopify stores. Must try it.

Genjutsu Shop
India
About 2 months using the app
June 14, 2024

So easy

LTdoremi
China
Almost 3 years using the app
May 5, 2024

products are free of sulfates, parabens, silicones and other harsh chemicals that can damage your hair and scalp. They're also enriched ...

product-details-catalog-management
Spain
About 2 months using the app
April 17, 2024

Excellent app for quick and immediate correspondance with customers! I recommend using this app.

Blakonik
United States
8 months using the app
August 13, 2024

excelente

LUMEN
Colombia
11 days using the app