Reviews (6,044)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer communication and boosting sales through real-time chats and automated responses. They value its seamless integration with Shopify, ease of managing interactions, and features like sending product details and discounts directly in chats. The clean, intuitive interface and reliable handling of customer inquiries, coupled with effective support from the app team, are also highlighted.

March 17, 2024

My favourite feature is all the customers cart info, order history is right there at your fingertips! No need to go into there profile or ask them for a screenshot of there cart. Great customer service app!!

Tailor Skincare
New Zealand
19 days using the app
Edited July 4, 2024

Easy and quick way to chat with our customers

Fisherman's Headquarters
United States
About 2 years using the app
October 28, 2024

非常好用,况且还是免费的

LeleLab – LeleLab® Mechanical Keyboards Store
China
5 days using the app
June 3, 2024

Very easy to manage conversations with customers

LBDO
Australia
Almost 2 years using the app
June 19, 2024

I love it! It has all my customer info at hand. It's super easy to attach product info to messages too.

Feed2U
New Zealand
About 1 year using the app
April 11, 2024

It's simple to us, it sends notifications to my email facilities as a backup reminder. It's just a great facility for our company.

QOD GOLF AUS
Australia
Over 3 years using the app
July 22, 2024

Excelente para comunicação com o cliente direto pelo nosso site.

Papillon Fleurs | Made for You
Brazil
11 months using the app
March 3, 2024

We absolutely love Shopify Inbox messaging. It's simple to use, and efficient. It's a great way to connect with our customers.

Thanks! Spirit H2

Spirit H2
Canada
9 months using the app
January 25, 2025

no funciona

Botega Mazarol
Spain
3 days using the app
March 31, 2024

I would recommend this app. Supper convenient for stores owner to communicate with costumers

Electron Shack
United States
About 2 months using the app