Reviews (5,957)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for enhancing customer communication and increasing responsiveness, which boosts satisfaction and loyalty. It integrates seamlessly with Shopify, syncing chat histories with orders and features like automated responses and AI-generated texts save time and improve efficiency. The ability to send product recommendations and discounts through chat boosts sales. The clean, intuitive interface and mobile app are noted for their convenience in managing customer interactions.
Refine
-
By rating
Nice page and very convenient for both ends.
Bom recomendo
Great app - so helpful to answer quick questions and increase sales.
It's good to have a quick way to interact with customers.
Many of us shopify people run multiple shopify stores, I'd like Inbox to stay logged in across multiple accounts at the same time so I could get chats from all on the same iphone
Hey there! Thank you for taking the time to provide feedback about Shopify Inbox. I'll make sure to channel this to the product team for their consideration! - Dirk, Shopify Support
easy to use!
It has worked really well. It does seem to struggle with attachments.
This is an amazing feature! I am able to respond timely to all customer request.
I like Shopify Inbox a lot! It's such a golden accessory to my business when I'm unable to be reached. It's giving 'go check your emails' and hit respond.
What a great free app! We have eliminated the need for a phone line at our shop and we use this and a texting app instead.