Reviews (5,722)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.
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Simple and easy to use
I Love This Amazing Inbox App From Shopify Without Paying Any Charges
time saving ,i will defently recommend it
Great app and works well for us
Muy bien para resolver dudas en el momento que el cliente esta mirando la pagina web
It does what we need it to do. It could be slightly better with added AI functionalities, but it is free, so there are no complaints.
I wish setting up the website with shopify personnel was easier - we had a shopify chat person tell us to delete ourselves from our website and she could not fix it. It also identifies spam and enables you to block senders you don't want to be in communication with.
Customers can get in touch with us quickly letting us resolve issues promptly. We can also give them discounts because of problems or show products that may be a good substitute if they are dissatisfied with a purchase.
It shows that we have engaged with the client despite the fact that we may not have the time or manpower to deliver what they want. I get repeat emails in my feed which does annoy me and singles would be better
This makes communicating with potential and current customers a breeze!