Reviews (4,694)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer interactions directly from the Shopify admin, noting its user-friendly interface and seamless integration. Its AI-driven features, like automated responses and text suggestions, save time and boost communication efficiency. The app is free, includes advanced chat features, and supports mobile accessibility with real-time notifications, which helps increase sales and conversion rates by managing customer interactions effectively.

June 25, 2025

Realmente es una ayuda muy grande para resolver dudas. Si bien todo lo respondemos de forma manual y no tenemos nada "pre escrito" es muy práctica para crear vínculo con el cliente

ourstyle.es
Spain
Over 1 year using the app
May 9, 2025

"Sie ermöglicht eine integrierte Kundenkommunikation innerhalb des Shopify-Systems. Zusätzlich wünschenswert wäre eine Kalenderfunktion, um Termine und Erinnerungen für weitere Kundenaktivitäten zu verwalten."

meteorologyshop
Germany
3 months using the app
June 25, 2025

All I get is vendors bothering me with solicitation in digital marketing, SEO, sales, exposure, etc. Everyone is an expert. It is just freaking annoying getting messages from all these communication channels by vendors. Messenger from facebook is the same. Worst yet is after you ask them to stop they continue even harder as to why they are soliciting you and justifying the continuation of messages. But yet not one customer for an authentic purchase. Lol.

FISH LAIR
United States
2 months using the app
March 14, 2025

It's simple and intuitive. Easy to use for both, the seller and (potential) customer

Pawsomely Healthy
United States
About 1 year using the app
May 12, 2025

Has become a critical part of our customer service efforts.

Valiant's Field Grown
Canada
Almost 5 years using the app
May 7, 2025

Great way to increase sales.

Reinland Golf Co.
United States
Almost 5 years using the app
June 4, 2025

Excelente, me gusta. Muy fácil de utilizar y la gente entiende muy rápido como funciona. Me gusta, lo único que trabajaría a futuro sería implementera IA.

Salmon Marketplace
Chile
5 months using the app
February 28, 2025

Facile ed intuitivo da utilizzare. Molto utile il fatto che fa vedere il prodotto dal quale è stata mandata la richiesta, il che facilità il processo.

Mayermoover
Italy
Almost 2 years using the app
Edited June 28, 2025

La respuesta es muy lenta me gustaria que mas personas puedan responder no solo 1 como puedo expandir el plan

NOORHS Latinoamérica
Mexico
5 months using the app
April 3, 2025

Semplice da utilizzare e molto comoda sia per chi vende che per i clienti online. Consigliatissima!

Forward abbigliamento Genova
Italy
About 1 month using the app