Reviews (4,714)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer interactions directly from the Shopify admin, noting its user-friendly interface and seamless integration. Its AI-driven features, like automated responses and text suggestions, save time and boost communication efficiency. The app is free, includes advanced chat features, and supports mobile accessibility with real-time notifications, which helps increase sales and conversion rates by managing customer interactions effectively.

May 7, 2025

Great way to increase sales.

Reinland Golf Co.
United States
Almost 5 years using the app
February 28, 2025

Facile ed intuitivo da utilizzare. Molto utile il fatto che fa vedere il prodotto dal quale è stata mandata la richiesta, il che facilità il processo.

Mayermoover
Italy
Almost 2 years using the app
February 3, 2025

Super happy with this app. I don't care for the automated responses, but I know I just need to go in and figure out how to turn that off. Other than that, I'm thrilled. Thank you so much!

Twichery
United States
About 2 years using the app
June 4, 2025

Excelente, me gusta. Muy fácil de utilizar y la gente entiende muy rápido como funciona. Me gusta, lo único que trabajaría a futuro sería implementera IA.

Salmon Marketplace
Chile
5 months using the app
April 3, 2025

Semplice da utilizzare e molto comoda sia per chi vende che per i clienti online. Consigliatissima!

Forward abbigliamento Genova
Italy
About 1 month using the app
March 26, 2025

Wir haben die App seit einigen Wochen im Shop. Die Livechat-Funktion lässt sich leicht in die Webseite integrieren und im Stil wunderbar konfigurieren. Wir haben Chats sowohl über Desktop-PC als auch Smartphone-App geführt, beides problemlos und einfach. Der Funktionsumfang erlaubt größeren Teams das Zuweisen von Anfragen - wir sind so klein, dass wir vieles gar nicht brauchen. Ich hatte unter 10 ...

Icespa
Germany
4 months using the app
June 14, 2025

Easy to use and have good AI assistant help you to work faster

Alex Shogun Men's Clothes
United Kingdom
About 1 year using the app
April 25, 2025

Klappt super. Die Nachrichten kommen in Echtzeit. Und mit der automatischen Antwort und der Weiterleitung nach 15Minuten sind auch zeitversetzte Länder nicht der Gefahr ausgesetzt verloren zu gehen.

SEXSENSE
Germany
About 2 months using the app
June 17, 2025

this app is great; you can help your customers if they have any questions right away.

EKB Textiles
United States
About 1 month using the app
May 26, 2025

Works well and my customer like it.

Aviator Sunglasses
United States
Over 4 years using the app