Reviews (4,680)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its quick response capabilities and seamless Shopify integration, enhancing customer service efficiency. They value the AI-powered reply suggestions, automated responses, and real-time access to customer profiles and cart contents. The intuitive interface, ability to send product links and coupons directly in chats, and mobile management capabilities are also highlighted. Its cost-effectiveness and reliable performance are major advantages.
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Très intuitif et très pratique pour les clients qui veulent avoir une réponse rapide plutôt que de passer par un mail. Cependant certains pensent que c'est une IA et se déchainent un peu sur la messagerie .. N'y aurait-il pas possibilité d'avoir une bannière pour leur expliquer quand ils arrivent sur la messagerie ? Sinon application au top je compte bien la garder !
Semplice da utilizzare e molto comoda sia per chi vende che per i clienti online. Consigliatissima!
KLanten apprecieren het directe contact en voor de klantendienst is het een snellere manier ( i vgl met mail) om inzicht te hebben in wie de klant is.
We zouden de chat graag kunnen starten vanuit een order in Shopify. Bv wanneer een levering vertraging heeft of een product niet in voorraad is willen we via de chat in contact komen met de klant. Komt dat nog ?
Has become a critical part of our customer service efforts.
Great way to increase sales.
Works really well, customers use it and has let to conversions. Great!
Shopify did a great job creating this chat app for Shopify stores. It integrates seamless to your Shopify store. Best feature is it's free!
The reason I like it is that visitors seem to be more inclined to use chat than call on the phone, so we are able to engage them more readily.
Really like how it keeps all my messages out of my email. We use this primarily for communication.
Klappt super. Die Nachrichten kommen in Echtzeit. Und mit der automatischen Antwort und der Weiterleitung nach 15Minuten sind auch zeitversetzte Länder nicht der Gefahr ausgesetzt verloren zu gehen.