Reviews (5,683)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.

February 10, 2024

Magnolia Porch Swings
United States
Almost 3 years using the app
February 20, 2024

Ventura Games
Portugal
Over 2 years using the app
April 9, 2024

Foot Fashion Frontier
United States
5 months using the app
March 6, 2024

Comercial FyF Chile
Chile
About 1 year using the app
May 19, 2024

Calm Balm by Dr. Z
United States
2 days using the app
April 21, 2024

FloridaKeysBabyApparel
United States
About 1 month using the app
December 18, 2023

hutch&putch GmbH
Germany
Over 2 years using the app
April 2, 2024

LUXALA
Spain
4 months using the app
December 29, 2023

Buy Freeze Miser
United States
About 2 years using the app
December 16, 2023

The John Russell Honey Company
Canada
Over 2 years using the app