Reviews (5,737)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.

December 10, 2023

It is a very fast and useful way to communicate with customers

Wanderlust by T.S.L
Japan
About 1 year using the app
February 23, 2024

very simple to understand format,easy to chat with customers and solve their problems.

www.cymakled.ca
Canada
Almost 3 years using the app
December 18, 2023

Works great to get in contact with customers.

Naked Sushi
United States
About 4 years using the app
June 22, 2024

Super

ZAYASTORE
United States
About 2 months using the app
May 29, 2024

De momento está siendo muy útil para captar a los clientes indecisos que están navegando por la web.

Handwashbasin.com
France
3 months using the app
December 1, 2023

Good solution from shopify to handle most of the FAQ from customers.

YouthIconz
India
Almost 2 years using the app
January 19, 2024

This is a very welcome and cost effective application to our ecommerce operations.

Herbert Williams
Director eCommerce Operations
Maras Green

Maras Green
United States
About 1 year using the app
December 17, 2023

I would recommend it, but sometimes it is hard to find.

Doolittle
United States
Over 3 years using the app
May 1, 2024

Very easy to use and helpful on store conversion

Aroma Exclusive Perfumes
Nigeria
10 months using the app
June 3, 2024

Very good

SCPARTYCREATIONS
United States
About 1 year using the app