Reviews (5,958)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer communication and increasing responsiveness, which boosts satisfaction and loyalty. It integrates seamlessly with Shopify, syncing chat histories with orders and features like automated responses and AI-generated texts save time and improve efficiency. The ability to send product recommendations and discounts through chat boosts sales. The clean, intuitive interface and mobile app are noted for their convenience in managing customer interactions.

June 23, 2024

messages are easily submitted and received.

THE SKINTIMACY BAR
United States
About 1 year using the app
February 23, 2024

Perfect app. Works on my phone and desktop seamlessly. When I read and answer a message on my phone, the message leaves the desktop as well for no duplicating messages.

Buz White Screenprint, Inc. Signs & Design
United States
Over 1 year using the app
June 7, 2024

its everything good just there is a need of little improvement of mobile app notifications and the first owner respond to the costumer may delay or not appear until you reload the page anything else is amazing

Cosmify
Armenia
About 1 month using the app
July 20, 2024

very usefully,the only drawback is the app sucks but desktop side no problem

Veefa Ebikes
Hong Kong SAR
23 days using the app
January 23, 2024

This app is great if you have someone to monitor it in real-time to give customers a quick answer to their questions.

Salvage & Co Indy
United States
7 months using the app
Edited March 27, 2024

so far so good but I would love flexible plat form that support small business

The Good Co.
United States
7 months using the app
May 13, 2024

Love this app. Would really appreciate if you put an additional field for phone number. Thanks in advance!

XTINT
Bulgaria
26 days using the app
June 14, 2024

so far, so good! easy app on my phone to help customers in an instant

Made by Minga
United States
5 months using the app
February 27, 2024

So far so good. Works well and I'm happy with it.
Thank you.

Looping Home
Portugal
11 months using the app
June 27, 2024

Easy to use product. Love the simplicity!

Istvan Maar Photography
Australia
About 1 month using the app