Reviews (5,677)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.

November 15, 2023

FABRICS.TOP
China
9 months using the app
December 10, 2023

Fix-A-Floor
United Kingdom
8 months using the app
February 5, 2024

RoxStar Dealers
United States
6 months using the app
March 30, 2024

Car Part Mall
United States
About 1 month using the app
November 27, 2023

Little Bouille Atelier
France
8 months using the app
November 27, 2023

Si.Doux
France
7 months using the app
December 27, 2023

West Toronto Kia
Canada
6 months using the app
January 16, 2024

La Osa Artesana
Spain
5 months using the app
February 21, 2024

Überbartools™
Australia
3 months using the app
December 27, 2023

CheebaPet, Inc.
United States
4 months using the app