Reviews (5,741)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.

January 25, 2024

Bravo , cool job Shopify team . Thank you all team
Regards from STOPARTS LTD Turkey

STOPARTS LTD
Türkiye
Over 1 year using the app
March 20, 2024

So far using this app for messages from customers has been easy and quick.

EpicTreasureHaven
United States
6 months using the app
November 25, 2023

It is fun to have my messages just pop up where my eyes are all day. It's enjoyable to have my messages appear where I'm looking all day.

ShopAfaction
United States
About 1 year using the app
May 21, 2024

pretty straight forward

KLARHEIT
Germany
13 days using the app
June 15, 2024

Fenomenale, semplice da applicare all'ecommerce e molto utile.

Clarissa Cosmetics
Italy
15 days using the app
Edited July 22, 2024

It's good to have a quick way to interact with customers.

Patrick Adair Supplies
United States
Over 4 years using the app
May 31, 2024

Love it !

indiangemstoneexporters
India
About 1 year using the app
March 25, 2024

Shopify Inbox helps me to keep my customer conversations organized.

Blue Fox Crochet
United States
Over 1 year using the app
February 6, 2024

Easy to use and glad I am able to have the app on my phone so I do not miss any messages from my customers.

Path To Solace LLC
United States
5 months using the app
November 28, 2023

nice options! there have been a few issues but the communication from the team was great.

MotoredLife
United States
9 months using the app