Reviews (5,673)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.

January 9, 2024

Foxy's Fantastic Finds
United States
3 months using the app
March 19, 2024

Curly Power
Netherlands
About 1 month using the app
November 12, 2023

7 Deadly Stitches
United States
4 months using the app
January 8, 2024

Newbieswaddles
United States
3 months using the app
January 30, 2024

MiniDecoration
Austria
2 months using the app
February 4, 2024

zh-jewelry
China
About 2 months using the app
November 13, 2023

Paper Pigeon
India
3 months using the app
April 24, 2024

SiKaDogs
Germany
2 days using the app
Edited August 18, 2024

Toasted Coffee Roasters
New Zealand
Almost 5 years using the app
December 13, 2023

BoujeeTart
United States
2 months using the app