Reviews (5,958)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer communication and increasing responsiveness, which boosts satisfaction and loyalty. It integrates seamlessly with Shopify, syncing chat histories with orders and features like automated responses and AI-generated texts save time and improve efficiency. The ability to send product recommendations and discounts through chat boosts sales. The clean, intuitive interface and mobile app are noted for their convenience in managing customer interactions.

January 24, 2024

Great tool, makes replying and seeing what our customers need much quicker!

JordiLight Inc.
United States
4 months using the app
July 15, 2024

Excelente ferramenta, tenho usado com frequência e tem me ajudado muito, inclusive na credibilidade da minha loja!

Jig Brasil
Brazil
10 months using the app
July 28, 2024

GOOD

montaguthk.com
Hong Kong SAR
Over 2 years using the app
March 3, 2024

We absolutely love Shopify Inbox messaging. It's simple to use, and efficient. It's a great way to connect with our customers.

Thanks! Spirit H2

Spirit H2
Canada
9 months using the app
July 16, 2024

Porque funciona bien, resulta muy bien en el uso, etc.

Rimba
Uruguay
About 1 year using the app
April 12, 2024

Top App, works very fine, fast in functioning, not issue so far. Therefor I have given 5 Stats.

Topbrands2go
Netherlands
3 months using the app
May 31, 2024

Love it, thanks for shopify to develop this app!

Svakom
Hong Kong SAR
Almost 2 years using the app
August 20, 2024

good

TJORI
India
About 1 year using the app
April 16, 2024

Molto utile per chattare con i clienti sia da app che da mail. Funziona! Scrivono e si riescono ad avere anche conversazioni piacevoli oltre il lavoro. Consigliata!

MyCosmoCare
Italy
10 months using the app
May 14, 2024

At the present time I have only used it one time, so don't have a opion either way yet. But it looks like I will like it going forward.

Springer & Co.----Smokin 'D' Meat Rubs
United States
6 months using the app